Moving web server Midnight 31/08/2012

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Firejack
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Moving web server Midnight 31/08/2012

Post by Firejack » Thu Aug 30, 2012 11:45 am

Our web host is moving our website to a new server tonight. Not expecting more then a brief outage. However be aware this is the cause incase there is longer downtime :)
Last edited by Caldazar on Fri Oct 19, 2012 7:58 am, edited 1 time in total.
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Re: Moving web server Midnight 31/08/2012

Post by Firejack » Sat Sep 08, 2012 11:44 am

The wiki and forum signups are still broken after the server move. No idea about a fix yet. Hoping our host can help.
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Re: Moving web server Midnight 31/08/2012

Post by Lex » Sun Sep 09, 2012 8:40 am

What is actually broken?
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Re: Moving web server Midnight 31/08/2012

Post by Firejack » Sun Sep 09, 2012 8:48 am

I had a look yesterday with Prinses. The mail function for the web server has been disabled. So you can no longer send out registration Emails from the forums for example.

The wiki is creating 75MB core.XXXXX files every hour unless you disable it. They are obviously crash dumps but there is no way of diagnosing the problem.

Seems DNS records are broken too. Or, more accurately have been removed from the control panel. Not that this matters for most people as I'm sure they only visit by http://www.terranovagaming.com . Still some other stuff there thats gone now.

Still no word from our hosts. Maybe Theo will have more details in his Emails on his return from holiday.
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Re: Moving web server Midnight 31/08/2012

Post by Theodora » Sun Sep 09, 2012 9:58 am

I've not received anything from them in my emails from our web hosts.

I think we'll need to to contact them directly about our problems and ask for a fix, we were promised a pretty painless transition which appears not to have happened.

If i need to do anything myself i'll be back on tuesday evening.

worst case scenario we only have a few more months on this package, if we don't get it resolved we can always vote with our feet.
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Caldazar
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Re: Moving web server Midnight 31/08/2012

Post by Caldazar » Sun Sep 09, 2012 10:16 am

Ah, so that is why we can not get people to register
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